There’s another new self-service feature that goes hand in hand w/ the “Renew Online privilege” feature. It’s the Edit own Information option. Cool, right? I know, that’s what I thought. J
Under My Account, there are several tabs which consists of Personal Information, Checkouts, Holds and Fines.
To help direct users with verifying their own info prior to renewing their card, the Personal Information tab’s label has changed to My Info (review/edit before renewing card)
Users can only change the info in the Address 1 field, which consists of Street, Homephone, City/State, Zip and Email. NOTE: the email option will only be listed if it’s currently in patron’s account in Workflows.
Wondering how it works, huh? Click the EDIT button, click on the appropriate info, edit info in pop-out bubble, and then click SAVE. Users will receive a message if they attempt to change non-editable info.